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What are the Characteristics of a Telephone System? Communication is a major factor in all operating businesses. Various tasks in a business set up are accomplished through communication. Communication is essential in giving orders. It is mandatory to use communication when asking questions and giving clarifications. Communication enables a business to receive and address clients’ needs. In general, without communication firms would be ineffective. Since the phones that existed in the past had limited features, they were ineffective. Phones have developed over the years. They come with so many features. This makes them reliable and effective. Technology has advanced the telephone industry to a point that phones can now be linked together within an organization. This has led to the emergence of telephone systems. There are quite a number of advantages associated with telephone systems. Apart from them being easy to use, they are easy to install and expand. Businesses ranging from small scale to large scale have adopted the use of telephone systems. This has enabled efficient communication among employees as well as customers. Good communication ensures that any firm’s activities run as expected. This does not only result to easy workflow, but also speed and productivity.
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A business telephone systems has quite a number of features. Among them are as follows. One; it has a feature of call forwarding. Often times you attend business meetings. Other times you are not in your office. During these times, there are important calls that get in your line. These calls are from either business associates or clients. To ensure that you do not miss such calls, the forwarding call feature allows you to redirect to another phone or available line. This is good in ensuring that the other party does not get disappointed.
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Voicemail is another important feature. There are times when work occupies most of your time. Such are the times when you get to receive so many calls. There are times when you are not near your telephone. The voicemail feature allows you to retrieve the messages from your email later In the evening. This makes it easy to skim through the voicemail calls and attend to the different clients. The other feature applies when you require to talk to different colleagues or clients at the same time. This is referred to as call or video conferencing. You may need to communicate the same message to all employees of your firm. It is costly to call all the employees in a firm. Also, it is one way to waste time. This can be avoided by calling all your employees at the same time through the video/call conferencing. In conclusion, to reduce a lot of movement in the office during working hours, embrace the use of a telephone system in your firm.